FAQ

My order is missing an item!

Please contact me as soon as possible at kim[at]makohouse.ca! I will send it out in the next shipment batch.

Can I add an item to my order?

Place items in cart as usual and use code "addon" for free shipping; I will manually merge your two orders.

When can I expect my order to arrive? 

A: After receiving your shipping notification email, please wait 24-48 hours for the post office to process your package. See the Shipping Info page for more details! 

For any other shop inquiries, please feel free to contact me at kim[at]makohouse.ca!