Shipping Information

Delays: There may be some shipping delays due to COVID-19 as postal companies keep up with demand. *NOTE* INTERNATIONAL ORDERS CAN TAKE 2-4 MONTHS.

Frequency:
Makohouse will continue to monitor the situation regarding COVID-19; as of Mar 26, 2020 all orders will be shipped on an approximately 1/2 month basis based on demand to reduce travel.

You will receive a shipping notice once shipment is prepared and sent for processing approximately every 1/2 month (i.e. Sept 18th, Sept 30th, Oct 15th, etc).

Once shipping notice is sent, I have a courier come and pick up the packages to be delivered to the post office for further processing. This can sometimes take 24-48 hours especially in peak season.

**Prices are in USD**

Shipping Info

Shipping times vary by country.

Canada: 7-10 business days (After shipping notice - Tracking number via Canada Post)
USA: 7-10 business days (After shipping notice Tracking number via USPS)
International: 2-4 Months (No Tracking)

(Approximation, shipping speed can vary. Package can sometimes go through customs check, which can prolong shipping time.)

All items are final sale. (Refunds and exchanges are not provided unless in extenuating circumstances.)
Custom fees and duties are the customer's responsibility as they vary by country and may be incurred.
Customers are responsible for providing the right address.

Please contact within 24 hours of order for address change.
I am unable to redirect a shipment once it is dispatched.

For any other shop inquiries, please feel free to contact me using the Contact page above!